Fulfillment Policy

Welcome to Zaatarius,. We strive to provide top-notch premium tea products. Below is our comprehensive fulfillment policy to ensure a seamless experience for all our customers.

1. Our Products: At Zaatarius LLC, we offer a diverse range of premium teas in several flavors made from Zaatar herb.

2. Purchase Currency: All transactions on our platform are conducted in US dollars (USD).

3. Customer Service Contact Information: For any questions or assistance, please reach out to our dedicated support team:

• General Require Email: [email protected]
• Support Email: [email protected]

4. Fulfillment Policy: Upon successful payment, customers will receive an immediate email with the confirmation of the order, providing a link to check its status. The order will start its processing after 3–5 working hours following a new email with status change. Once the order is completed and ready, a final email will be sent to the customer.

5. Return Policy: Please note that all purchases of our products. We do not offer refunds, returns, or exchanges for any reason unless the customer proves that the product is damaged or cannot be used.

6. Legal or Export Restrictions: As an online business, we do not encounter legal or export restrictions applicable to our operations.

7. Website Privacy Policy: To learn more about how we handle your personal information, please review our website’s privacy policy.

8. Business Address: 3911 Concord Pike, Wilmington, 19803, USA. 

9. Current Promotions: Explore our website to discover the latest promotions and exclusive offers available to our customers.

10. Website Security and Payment Information: Rest assured, our website employs robust security measures to safeguard your personal data and payment information. We prioritize the confidentiality and integrity of your transactions.

11. Accepted Credit Card  Please note that we accept payments from major credit cards, including Visa, Mastercard, American Express Paypal, and Discover.

Thank you for entrusting Zaatarius. We look forward to supporting you !